Whistle-Blowing System (WBS) of Plataran Indonesia
1. Scope of Reporting
The WBS applies to:
- Fraud or financial irregularities
- Corruption or bribery
- Discrimination or harassment
- Violation of safety or environmental standards
- Data breaches or misuse of confidential information
- Abuse of authority or workplace bullying
- Violations of laws, regulations, or company policies
2. Reporting Channels
Multiple secure and accessible reporting options:
- Email: [email@example.com]
- Hotline: [Insert number], available 24/7 with multilingual support
- Web Portal: Secure online form on the Plataran website
- In-person Reporting: To designated Compliance Officers at company locations
3. Anonymity and Confidentiality
- Anonymous reporting is allowed through secure channels.
- All reports are treated with strict confidentiality to protect the whistleblower’s identity.
4. Protection Against Retaliation
- Whistleblowers are protected from dismissal, demotion, harassment, or any other retaliation as long as the report is made in good faith.
- Severe penalties for those found engaging in retaliatory actions.
1. Submission of Report
Whistleblower submits a report detailing the incident or violation through the chosen channel.
2. Acknowledgment
The WBS team acknowledges receipt of the report within 3 business days, providing a unique case number for tracking.
3. Investigation
- A dedicated internal team or an external independent investigator reviews the report.
- Investigation begins within 7 business days of receipt.
4. Resolution and Feedback
- Corrective actions or disciplinary measures are implemented based on findings.
- The whistleblower (if not anonymous) is informed about the case resolution within 30 business days.
Compliance Team
- Manage and oversee the WBS.
- Conduct investigations and ensure impartiality.
Supervisors and Managers
- Encourage ethical behavior and support the WBS.
- Facilitate open communication without fear of retaliation.
All Employees and Stakeholders
- Familiarize themselves with the WBS.
- Report concerns in good faith and cooperate during investigations.
1. Scope of Reporting
The WBS applies to:
- Fraud or financial irregularities
- Corruption or bribery
- Discrimination or harassment
- Violation of safety or environmental standards
- Data breaches or misuse of confidential information
- Abuse of authority or workplace bullying
- Violations of laws, regulations, or company policies
2. Reporting Channels
Multiple secure and accessible reporting options:
- Email: [email@example.com]
- Hotline: [Insert number], available 24/7 with multilingual support
- Web Portal: Secure online form on the Plataran website
- In-person Reporting: To designated Compliance Officers at company locations
3. Anonymity and Confidentiality
- Anonymous reporting is allowed through secure channels.
- All reports are treated with strict confidentiality to protect the whistleblower’s identity.
4. Protection Against Retaliation
- Whistleblowers are protected from dismissal, demotion, harassment, or any other retaliation as long as the report is made in good faith.
- Severe penalties for those found engaging in retaliatory actions.
1. Submission of Report
Whistleblower submits a report detailing the incident or violation through the chosen channel.
2. Acknowledgment
The WBS team acknowledges receipt of the report within 3 business days, providing a unique case number for tracking.
3. Investigation
- A dedicated internal team or an external independent investigator reviews the report.
- Investigation begins within 7 business days of receipt.
4. Resolution and Feedback
- Corrective actions or disciplinary measures are implemented based on findings.
- The whistleblower (if not anonymous) is informed about the case resolution within 30 business days.
Compliance Team
- Manage and oversee the WBS.
- Conduct investigations and ensure impartiality.
Supervisors and Managers
- Encourage ethical behavior and support the WBS.
- Facilitate open communication without fear of retaliation.
All Employees and Stakeholders
- Familiarize themselves with the WBS.
- Report concerns in good faith and cooperate during investigations.
- Regular training for employees on ethical standards and WBS usage.
- Posters, emails, and intranet campaigns to promote the WBS.
- Periodic reviews to ensure system effectiveness.
- Quarterly reporting to the board on the number and types of cases received and resolved (while maintaining confidentiality).
This system underscores Plataran Indonesia’s commitment to transparency, integrity, and ethical business practices.
This system underscores Plataran Indonesia’s commitment to transparency, integrity, and ethical business practices.